Disclosures
- Click here to read our Relationship Disclosure.
- Click here to read the Enhanced Conflicts of Interest Disclosure.
- Click here to read the Best Execution and Multiple Market Places in Canada Disclosure.
Related issuers
Canadian securities laws require Richardson Wealth Limited to provide disclosure to clients in relation to the underwriting, purchase or sale of a security of a related issuer or a connected issuer1 during a distribution. These rules require dealers and advisors to inform clients of the relevant relationships and connections with the issuers of the securities prior to making a trade or providing investment advice with respect to the security.
Related and connected issuer disclosure will be provided in writing and in the case of a discretionary managed account, written consent from the client will be obtained. Richardson Wealth Limited will make the required disclosures in the following manner:
- when Richardson Wealth Limited underwrites securities, the required disclosure will be contained in the prospectus;
- when Richardson Wealth Limited buys or sells securities for a client, the required disclosure will be contained in the confirmation of the trade; and
- when Richardson Wealth Limited advises the client with respect to the purchase or sale of securities of a related or connected issuer, the disclosure will be contained in the confirmation of the trade.
Richardson Wealth Limited has a related party which is a reporting issuer: RF Capital Group Inc.
CQI Capital Management L.P. is a related entity to Richardson Wealth Limited through common ownership of RF Capital Group Inc .
CQI Capital Management L.P. is registered to manage, advise, and distribute securities of mutual funds.
Client concerns
If you have any concerns about your account or the services you receive, you may reach out to your Branch Manager or send your complaint directly to our firm’s Designated Complaints Officer, Michael Williams, for review:
Designated Complaints Officer
Richardson Wealth Limited
Compliance Department
100 Queens Quay East, Suite 2500
Toronto, Ontario M5E 1Y3
[email protected]
You can also contact the Compliance Department at 1.866.263.0818. We will acknowledge receipt in writing to you within five (5) business days of receiving the complaint. This acknowledgement will include the name and contact information of the individual handling your file, as well as the Canadian Investment Regulatory Organization’s (CIRO) complaint handling brochures. We will then review your complaint and the circumstances surrounding it. In conducting our review, we may contact you if we need more information. We will send you a substantive response letter to your complaint within 90 days of receipt. If more time is required to review your complaint, we will advise you of the reason for the delay and the expected completion date of our review.
- The test to determine if an issuer and Richardson Wealth Limited are related is whether Richardson Wealth Limited exercises a controlling influence over the issuer or the issuer exercises a controlling influence over Richardson Wealth Limited through the ownership of or control over voting shares. Richardson Wealth Limited and an issuer are connected if the relationship between the issuer (or a related issuer to it) and Richardson Wealth Limited may lead a reasonable investor to question the independence of the parties in relation to the trade or investment advice. Greater detail about related and connected issuers can be found in National Instrument 33-105 – Underwriting Conflicts.