Our commitment to safeguarding your wealth

We believe in being accountable to you. We’re committed to consistently working hard to protect the investments you have entrusted to us.

How we protect your assets

You’ve worked hard to build your assets – we work even harder at keeping them safe.

We rely on corporate governance best practices and adhere to the stringent rules and regulations set by our regulatory bodies. We only invite the most experienced and knowledgeable advisors to join our firm, with each committing to a thorough people, process, and performance review.

Richardson Wealth is a member of the Investment Industry Regulatory Organization of Canada (IIROC), which sets high quality regulatory and investment industry standards, protects investors and strengthens market integrity while maintaining efficient and competitive capital markets. IIROC carries out its regulatory responsibilities through setting and enforcing rules regarding the proficiency, business and financial conduct of dealer firms and their registered employees and through setting and enforcing market integrity rules regarding trading activity on Canadian equity marketplaces.

Richardson Wealth is also a member of the Canadian Investor Protection Fund (CIPF). CIPF was created by the investment industry so that your assets, within defined limits (including cash, securities and certain other property), are protected in the case of a Member firm insolvency.

Richardson Wealth is also committed to enhancing the safety of your assets with a separate insurance policy through Lloyd’s of London, which doubles the basic CIPF coverage to $2 million for each general and separate account.

We continually improve our security safeguards so we can always stay one step ahead of cyber threats.

We protect our systems from data compromise in several ways including next generation firewalls that inspect data to ensure it is what it claims to be and is classified correctly, and advanced endpoint security including malware protection that is updated in real time, multiple times a day. Our structured patch cycle ensures our server and workstations are patched well ahead of known outbreaks to ensure we stay ahead of vulnerabilities. We also have separate corporate and guest Wi-Fi to protect our corporate network from unknown access.

We collect analytics from our key systems to ensure that anomalies in the system are tracked and our information technology experts can review and action any issues.

Only appropriate individuals can access sensitive data on a ‘need to know’ basis. Our applications are built using a centralized authentication method that allows us to simplify security and have enhanced logging. We encrypt all mobile computers to ensure data on lost or stolen devices is protected, and our employees use a single sign on solution allowing us to leverage a strong password policy.

We hire external ethical hackers to test the strength of our applications and infrastructure and help us identify any infrastructure changes which can reduce risk and increase our systems strength. We follow industry standards to ensure our internally developed software is secure. Our production data is securely housed in a data centre staffed 24/7 with security and video surveillance and biometric physical access. We regularly conduct third-party physical security audits and employ automated patch management.

Our employees follow a corporate code of conduct and business ethics that ensures the importance of cyber security. We also use incident response plans to promptly notify impacted parties and ensure support of critical business functions through a third-party facility.

Have questions?

Please reach out to your Richardson Wealth advisor for more information.

Learn more

Listen to our “Conversations on Wealth” podcast series to learn more about cyber security and how we keep your personal and financial information protected.


Note: The audio player on this page is powered by a third party iFrame. We do not control the accessibility features of this content. If you have any questions or require assistance with this content, please call us at 1.866.263.0818 or email [email protected].

Stay protected

Here are some additional resources to help protect yourself against frauds and scams.

Canadian Anti-Fraud Centre

Cyber Security & Infrastructure Security Agency – U.S.

Protect Seniors from Fraud

Securing Your Home Network